Terms & Conditions for sale of products and parts
Welcome to Volkswagen Of America. Protecting your privacy is important to us here at Volkswagen of America. The purpose of the following statement is to help you understand how we collect, use, and safeguard the personal information you provide on our web site.
When you browse our web site, you do so anonymously. Personal information, including your e-mail address, is not collected. Your IP address (the Internet address of your computer) is logged to give us an idea of which pages of our web site you are visiting and how much time you spend there. We do not link your IP address to anything personally identifiable. The only other information automatically provided to us is the type of computer and operating system you are using. This information is supplied to us by your browser. There are forms on our web site requesting that you voluntarily supply us with personal information, including your e-mail address and possibly your postal address, for purposes such as correspondence, survey information, or requesting a quotation. Like many other commercial web sites on the Internet, ours may utilize a standard technology called a "cookie" to collect information about how the site is used.
If you provide us with your e-mail address, or have done so in the past, we may occasionally send you e-mail offers. We may use information you have given us to, for example, provide a service, measure consumer interest in our various products, and inform you about new products and services. These offers may be based on information you provided in your initial transaction with us, in surveys, or from information that may indicate purchasing preferences and lifestyle.
Declining E-mail Offers:
We provide customers with an easy means to decline receiving e-mail offers. Although most customers tell us they appreciate receiving notice of these carefully designed opportunities, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving these offers from us by simply replying to the e-mail and informing us of your preferences. All e-mail offers that you receive will inform you of how to decline receiving further e-mail offers.
Volkswagen of America does not market to children, nor do we solicit data from them. We encourage parents and guardians to spend time online with their children and to participate in the interactive activities offered on the sites their children visit. No information should be submitted to, or posted at, our web site by guests under 18 years of age without the consent of their parent or guardian.
Company Commitment to Privacy:
Volkswagen of America will never sell your information to others.
Your Acceptance of These Terms:
By using this site, you signify your assent to our Privacy Statement. If you do not agree to this policy, please do not use our site. We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Please check this page periodically for changes. Your continued use of our site following the posting of changes to these terms means you accept these changes.
Privacy Statement : We have created this privacy statement in order to demonstrate our firm commitment to your privacy. The following text discloses our information gathering and dissemination practices for this website. Our site uses an order form for you to purchase our products. We collect your contact information (like your email address) and financial information (like credit card numbers). Contact information from the order form is used to send orders and information about our company to you. Your contact information is also used to get in touch with you when necessary. You may opt-out of receiving future mailings. Financial information that is collected is only used to charge you for the products that you purchase and never sold or shared with other parties.
- To opt-out of receiving promotional email messages from us, please click on the “Unsubscribe” link contained at the bottom of each email
Warranty Volkswagen Warranties
The Volkswagen Properties may contain links to other websites, including social networks, advertisers, individual dealer’s websites, and websites belonging to other third parties. Some of these sites may share a similar “look and feel” to the Volkswagen Properties. Such sites may include social media sites, including Facebook and Twitter, websites affiliated with Volkswagen Financial Services, and other third party sites including individual dealer websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies provided by other websites before you provide personal information to them.
Your California Privacy Rights
You may also contact us by phone, 24 hours a day, at: 1-800-822-8987.
And by mail at:
Volkswagen Customer CARE Center
3800 Hamlin Road
Auburn Hills, MI 48326